Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with us. We appreciate your support and are committed to providing a smooth shopping experience.
Order Processing
All orders are processed within 2–7 business days after payment is successfully received.
Because we work with trusted manufacturing and fulfillment partners, some products may require additional processing time before shipment.
Orders are not processed on weekends or holidays.
Shipping & Delivery Times
Estimated shipping times begin after order processing is completed.
United States
- Estimated delivery: 7–15 business days
Canada
- Estimated delivery: 10–20 business days
International Orders
- Estimated delivery: 10–30 business days
Delivery times are estimates and may vary due to customs inspections, weather conditions, carrier delays, or high shipping volumes.
Multiple Packages
To provide the fastest service possible, items may be shipped from different fulfillment centers.
If your order contains multiple products, they may arrive in separate packages and on different dates.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email when available.
Please allow 3–5 business days for tracking information to update.
Customs, Duties & Taxes
International customers may be responsible for customs fees, import duties, taxes, or other charges imposed by their country.
These fees are not included in product or shipping prices and are the responsibility of the customer.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
If an incorrect address is provided and the order has already been processed or shipped, we may be unable to make changes or offer a refund.
Lost, Stolen, or Delayed Packages
Once an order has been handed over to the shipping carrier, we are not responsible for delays caused by:
- Shipping carriers
- Customs processing
- Weather events
- Natural disasters
- Incorrect customer information
If your package is marked as delivered but cannot be located, please contact the shipping carrier directly.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery with:
- Your order number
- Photos of the item
- Photos of the packaging
We will review the issue and work to provide a suitable resolution.
Order Changes & Cancellations
Orders may only be modified or canceled within 24 hours of purchase.
After this period, orders may already be in production or processing and cannot be canceled.
Contact Us
For any questions regarding your order, please contact us at:
Email: support@yourstore.com
We appreciate your patience and thank you for shopping with us. Your support means everything to our growing brand.
Please Note: Many of our products are made-to-order or fulfilled through our global production partners to reduce waste and provide a wider selection of styles. This may result in slightly longer delivery times, but helps us offer unique pieces at affordable prices.
That statement tends to reduce customer complaints about shipping times while keeping the policy transparent.